Last updated: August 05, 2025

1. Acceptance of Terms

By registering for and utilizing the custom email hosting services provided by Mailbaba (operated by Getege Edtech Private Limited), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you must immediately terminate service usage.

2. Acceptable Use Policy (AUP)

You agree to use our email servers strictly for legal, legitimate business communication. Mailbaba enforces a **zero-tolerance policy** against spam, unsolicited bulk emailing, phishing, spoofing, malware distribution, and harassment.

Violation of our anti-spam rules will result in immediate suspension of your custom domains and mailboxes without a refund.

3. Accounts and Domains

You must own or have administrative control over the custom domains you verify on Mailbaba. You are responsible for configuring the DNS settings (MX, SPF, DKIM records) as guided by our portal. You are entirely responsible for maintaining the confidentiality of credentials for all mailboxes created under your account.

4. Subscription Billing, Upgrades, & Refunds

All subscriptions (Starter, Premium, Enterprise) are billed on a recurring monthly or yearly cycle. Prices are listed in INR (₹) and include standard payment processing fees. Subscriptions can be upgraded or cancelled at any time through the billing dashboard. Refunds are governed by our standard billing policy.

5. Service Level Agreement (SLA) & Liabilities

While Getege Edtech Private Limited strives to provide 99.9% uptime for email delivery, we are not liable for business interruptions caused by third-party DNS registry outages, domain expiration, or email delivery delays beyond our control.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in India.